Refunds and Booking Changes
If you need help with a booking or payment, please contact Rajeev so your concern can be reviewed.
Refund Requests
Refunds are not offered as standard. If there is an issue with your booking or an exceptional circumstance, please contact Rajeev on WhatsApp. Requests are reviewed individually, and any refund is subject to approval.
Information to Share
Please share your booking name, payment or order reference, and a brief explanation of the issue. Never share a card number, CVV, OTP or banking password.
Booking Changes
For a cancellation or a change of date or time, contact Rajeev as soon as possible. Changes depend on availability and must be confirmed by Rajeev.
Payment Concerns
If a payment appears to have been deducted but your booking is unclear, please contact Rajeev with the payment reference before making another payment. Duplicate payments and other exceptional circumstances can be reviewed individually.
Approved Refunds
Any approved refund can be processed only after contacting Rajeev. Approval and processing details will be communicated after the request has been reviewed. The time taken for the credit to appear depends on the payment provider and bank.
Working Hours
10:00 AM–6:00 PM IST. Appointment times are subject to availability.
Your Rights
This policy does not limit any rights you may have under applicable consumer law.
Last updated: October 15, 2026.